Effective Date: May 27, 2024
Loredough (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (https://loredough.com/) and our related services (collectively, the “Services”).
Information We Collect
We collect several types of information for various purposes to improve your experience with our Services.
Information You Provide Directly: When you browse our Website, contact us through our contact form, subscribe to our newsletter, or make a purchase, you may provide us with certain personal information, such as your name, email address, shipping address, billing address, and phone number.
Information Collected Automatically: We automatically collect certain information when you visit the Website. This information may include your IP address, browser type, operating system, referring URL, pages visited on the Website, and the time of your visit. We may also collect information about your interaction with our emails, such as whether you open, click on a link, or forward them.
Use of Information
We use the information we collect for the following purposes:
– To fulfill your orders and requests
– To send you important information about your orders, including confirmations, invoices, and delivery notifications
– To send you marketing and promotional communications, but only if you have opted-in to receive them (you can unsubscribe at any time)
– To personalize your experience on the Website
– To improve the Website and our Services
– To analyze trends and statistics
– To comply with legal and regulatory requirements
CCPA Statement
The California Consumer Privacy Act (CCPA) grants California residents certain rights regarding their personal information. Here’s a summary of your rights under the CCPA:
– Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purpose for which we use it, and whether we sell or disclose your personal information to third parties.
– Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions.
– Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties for monetary gain.
Exercising Your CCPA Rights
You can exercise your CCPA rights by contacting us at help@loredough.com. We will verify your request and respond within the timeframe required by law.
Data Sharing and Disclosure
We do not share your personal information with any third parties for marketing or advertising purposes without your express consent. We may share your personal information with third-party service providers who help us operate the Website and provide our Services, such as payment processors, shipping companies, and email marketing providers. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.
We may also disclose your personal information if we are required to do so by law, in response to a subpoena or court order, or to protect our rights or the safety of others.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Your Rights
You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise any of these rights, please contact us at help@loredough.com.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any such information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at help@loredough.com.