Effective Date: May 27, 2024
This Shipping Policy explains the shipping options and costs for orders placed on the Loredough website (https://loredough.com/).
Order Processing
We aim to process and ship all orders within 3 business days of receiving your order. You will receive a confirmation email with tracking information once your order ships.
Shipping Rates
We offer the following shipping options:
– Standard Shipping: This is our most economical option and typically takes 16 business days for delivery. The cost of standard shipping is calculated based on the weight and destination of your order.
– Expedited Shipping: This option is faster than standard shipping and typically takes 9 business days for delivery. The cost of expedited shipping is higher than standard shipping.
– Free Shipping: We may offer free shipping promotions from time to time. The eligibility criteria for free shipping will be clearly communicated on the product page or at checkout.
Shipping Restrictions
We currently only ship to addresses within the United States. We do not ship to APO/FPO addresses.
Tracking Your Order
You can track your order by clicking on the tracking link in your shipping confirmation email.
Delivery Times
The delivery times listed above are estimates and may vary depending on your location and the carrier’s delivery schedule. We are not responsible for delays caused by carriers or unforeseen circumstances.
Damaged or Lost Shipments
If your order arrives damaged, please contact us immediately at help@loredough.com. We will work with you to resolve the issue. If your order is lost in transit, we will contact the carrier to investigate. Once the carrier confirms the package is lost, we will resend your order or issue a full refund.
Changes to this Shipping Policy
We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on the Website. You are advised to review this Shipping Policy periodically for any changes.
Contact Us
If you have any questions about this Shipping Policy, please contact us at help@loredough.com.